Term of Employment:
August 26 - September 27, 2024
(5-week contract, part-time hours)

Rate of Pay:
$15.70 per hour

Location:
This role is in-person, on-campus.

Time Commitment:

• Must be available to work the weekend of August 31 to September 2, 2024 (between 9:30am to 4:00pm).

• During September, shifts will be approx. 5-10 hours per week, based on availability and will occur between the hours of:

  • 11:00am – 2:00pm

  • 4:00pm – 7:00pm

Working under the direction of the Health Plan Coordinator, you will:

• Cultivate a positive and welcoming space, while providing accurate assistance with health plan inquiries.

• Facilitate health plan booths on campus to promote the health plan, support the opt-out period, and help students access their benefits and plan cards.

• Respond to student questions in a positive and timely manner by email, phone, and in-person.

• Record detailed notes on unanswered questions, so the Health Plan Coordinator can follow up.

• Compile and maintain confidential student data (electronically & manually).

• Accurately record information in Excel for statistical purposes.

• Provide administrative assistance to the SMUSA front desk (5th floor) to cover lunch breaks/meetings.

• Other duties relevant to the position, as assigned by the Health Plan Coordinator.

To apply, you must be a registered Saint Mary’s student for the 2024/2025 academic year and be a member of the Saint Mary’s University Students’ Association (SMUSA), meaning you are enrolled in at least one academic course.

• Candidates must be friendly, outgoing, and willing to engage with students in-person, by email, and by phone.

• Strong communication, time management, and interpersonal skills are required.

• The candidate should also possess the ability to use sound judgement and maintain confidentiality when dealing with student information and sensitive situations.

• Experience using Microsoft products (Word, Excel, Outlook, Teams) is required.

• Previous administrative experience or experience with the insurance field will be considered an asset but is not required.

Please submit a resume and cover letter by email detailing your experience and why you’d like to work with us.

Please include at least 2 professional work references (not family members or friends), who can speak to your character and experience.

May 15, 2024 before 11:59pm

Sarah Bray
Health Plan Coordinator
healthplan.smusa@smu.ca
SMUSA Health Plan Office
5th Floor, Student Centre, Room 522